How To Add User To Ring Account: A Comprehensive Guide

Chet Gottlieb III 22 Jun 2025

Adding a user to your Ring account can enhance security and convenience for your household or business. Whether you're managing smart home devices or sharing access with family members, understanding the process is essential. This guide will walk you through every step of adding users to your Ring account while addressing common challenges and FAQs.

In today's digital age, smart home devices like Ring doorbells and cameras have become integral parts of modern living. They provide unparalleled security features that traditional methods cannot match. However, managing these devices effectively requires proper setup, including granting access to trusted individuals.

This article aims to provide a detailed walkthrough on how to add users to your Ring account. By following our step-by-step instructions, you'll gain the expertise needed to manage your Ring devices efficiently while ensuring the security of your personal information.

Overview of Adding Users to Ring Account
Benefits of Adding Users to Ring Account
Preparation Before Adding Users
Step-by-Step Guide to Add User to Ring Account
Understanding Permissions and Roles
Troubleshooting Common Issues
Security Tips for Managing Shared Accounts
Frequently Asked Questions
Alternative Methods for Sharing Access
Conclusion and Next Steps

Overview of Adding Users to Ring Account

Adding a user to your Ring account allows you to share access to your smart home devices with trusted individuals. This feature is particularly useful for households, businesses, or anyone who wants to grant temporary or permanent access to their Ring devices.

Why Add Users to Your Ring Account?

There are several reasons why you might want to add users to your Ring account:

Grant access to family members or roommates
Allow property managers or caretakers to monitor security
Provide temporary access to guests or service providers
Enhance overall security by enabling multiple users to monitor activity

By adding users, you can ensure that everyone involved in your home or business security has the necessary access without compromising your primary account's integrity.

Benefits of Adding Users to Ring Account

Adding users to your Ring account offers numerous advantages:

Increased Convenience

Instead of sharing login credentials, which poses a security risk, you can create individual user accounts. Each user will have their own login details, making it easier to manage access and permissions.

Enhanced Security

With individual user accounts, you can monitor who accesses your devices and when. This level of control ensures that only authorized individuals can view or manage your Ring devices.

Customizable Permissions

You can assign specific permissions to each user, allowing them to perform certain actions while restricting others. For example, you might allow a caretaker to view live video but not adjust device settings.

Preparation Before Adding Users

Before adding users to your Ring account, there are a few steps you should take to ensure a smooth process:

1. Verify Your Account

Ensure that your primary Ring account is fully verified and up-to-date. This includes confirming your email address, phone number, and payment information if applicable.

2. Update Your App

Make sure you have the latest version of the Ring app installed on your device. Updates often include bug fixes and new features that may affect the user-adding process.

3. Review Permissions

Decide which permissions you want to grant to each user. This will help you avoid confusion later and ensure that everyone has the appropriate level of access.

Step-by-Step Guide to Add User to Ring Account

Follow these steps to add a user to your Ring account:

Step 1: Open the Ring App

Launch the Ring app on your smartphone or tablet. Log in using your primary account credentials.

Step 2: Navigate to Settings

Tap on the "Settings" icon, usually located in the top-right corner of the app. From there, select "People and Permissions."

Step 3: Add a New User

Tap on "Add Person" and enter the email address of the person you wish to invite. Ensure that the email address is correct, as it will be used to send the invitation.

Step 4: Assign Permissions

Choose the permissions you want to grant to the new user. Options typically include viewing live video, receiving notifications, and managing device settings.

Step 5: Send the Invitation

Once you've assigned permissions, tap "Send Invitation." The user will receive an email with instructions on how to accept the invitation and create their own Ring account.

Understanding Permissions and Roles

Ring offers several permission levels to help you manage access effectively:

Viewer

Viewers can only watch live video streams and receive notifications. They cannot make changes to device settings or manage other users.

Editor

Editors have more control over devices, including the ability to adjust settings and schedule recordings. However, they cannot remove other users or change account ownership.

Administrator

Administrators have full control over all devices and users within the account. Only the primary account holder can assign administrator privileges.

Troubleshooting Common Issues

Here are some common issues you may encounter when adding users to your Ring account and how to resolve them:

Issue 1: Invitation Not Received

If the invited user does not receive the email, check the spam folder or ensure that the correct email address was entered. You can resend the invitation from the "People and Permissions" section.

Issue 2: Permission Errors

If a user reports permission errors, double-check the permissions assigned during the setup process. Adjust them as needed to resolve the issue.

Issue 3: Device Connectivity Problems

If devices fail to connect after adding a user, restart the devices and ensure that the Ring app is updated on all devices.

Security Tips for Managing Shared Accounts

While sharing access to your Ring account is convenient, it's important to prioritize security:

Use strong, unique passwords for all user accounts
Enable two-factor authentication for added protection
Regularly review user lists and remove inactive accounts
Limit permissions to only what is necessary for each user

Frequently Asked Questions

Q: How many users can I add to my Ring account?

A: The number of users you can add depends on your subscription plan. Free accounts typically allow up to five users, while premium plans may offer unlimited user slots.

Q: Can I remove a user from my Ring account?

A: Yes, you can remove users from your account at any time by navigating to "People and Permissions" and selecting "Remove Person."

Q: What happens if I change my Ring subscription plan?

A: Changing your subscription plan may affect user limits and permissions. Review your plan details carefully before making changes.

Alternative Methods for Sharing Access

While adding users to your Ring account is the most straightforward method, there are alternative ways to share access:

Guest Access

Some Ring devices offer guest access, which allows temporary viewing without creating a full user account. This is ideal for service providers or short-term visitors.

Third-Party Integrations

Integrating Ring with platforms like Amazon Alexa or Google Home can provide additional sharing options. These integrations often allow voice-controlled access and sharing capabilities.

Conclusion and Next Steps

In conclusion, adding users to your Ring account is a simple yet powerful way to enhance security and convenience for your home or business. By following the steps outlined in this guide, you can ensure a smooth process while maintaining the integrity of your primary account.

We encourage you to take action by trying out the steps described above. If you have any questions or need further assistance, feel free to leave a comment below. Don't forget to share this article with others who might find it useful!

For more tips and tricks on managing your smart home devices, explore our other articles on the website. Stay safe and secure!

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